ph979 Privacy Policy
Your privacy matters to us at ph979. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access ph979.org and use our Services. We operate in full compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and PAGCOR's data governance requirements.
Six Things ph979 Does to Protect Your Data
These cards give you the short version. The complete policy below contains all the legal detail you are entitled to under the Data Privacy Act of 2012.
256-bit SSL Encryption on All Data
Every page of ph979.org — including registration, login, and payment forms — uses 256-bit SSL encryption. Data you transmit to ph979 is encrypted in transit and cannot be read by anyone intercepting the connection, whether on a home network in Quezon City or public Wi-Fi in a Cebu mall.
Your Data Is Never Sold
ph979 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. The only situations where your data is shared with external parties are those described in this Policy — and in every case, those parties are contractually bound to use your data only for the specific purpose for which it was shared.
Data Privacy Act of 2012 Compliance
ph979 processes personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and its Implementing Rules and Regulations. A designated Data Protection Officer oversees compliance and is the point of contact for all data privacy inquiries and complaints.
Data Is Kept Only As Long As Necessary
ph979 retains personal data for the minimum period required to provide the Services and comply with legal obligations — including PAGCOR licensing requirements and AMLA recordkeeping mandates. Account data is deleted or anonymised within a reasonable period after account closure, subject to applicable retention obligations.
You Have Control Over Your Data
As a data subject under Philippine law, you have rights including access to your data, correction of inaccurate data, objection to certain uses, and erasure subject to legal retention requirements. ph979 has a clear process for exercising each of these rights, described in Section 9 of this Policy.
You Can Opt Out of Marketing
ph979 sends promotional communications only to Players who have opted in to receive them. You can withdraw your consent to receive marketing emails and SMS messages at any time through your Account settings or by contacting our Data Protection Officer. Transactional communications (account updates, security alerts, withdrawal confirmations) are sent regardless of marketing preference.
1 About This Privacy Policy
This Privacy Policy ("Policy") is issued by ph979 Casino ("ph979," "we," "us," "our"), the operator of ph979.org and all associated services. It describes how ph979 collects, processes, stores, shares, and protects personal data provided by users ("Players," "you," "your") in connection with registration, account management, gameplay, financial transactions, customer support, and marketing communications.
This Policy applies to all personal data processed by ph979 in connection with the ph979.org platform, regardless of whether it is collected via the website, through customer support interactions, or through payment processing integrations.
By creating an account on ph979.org or by continuing to use our Services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use ph979's Services.
2 Personal Data We Collect
ph979 collects personal data through several means — directly from you during registration and account use, automatically through your interaction with our platform, and from third-party sources where applicable. The categories of personal data we process are as follows:
| Category | Specific Data Points | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID type and number, photograph on ID document | Provided by you during registration and KYC |
| Contact Data | Email address, Philippine mobile telephone number, residential address | Provided by you during registration |
| Financial Data | GCash account number, Maya account details, bank account details (BDO, BPI, Metrobank), deposit and withdrawal history, transaction amounts | Provided by you and generated by platform transactions |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, game preferences, sports betting selections | Automatically generated through platform use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, connection type, geographic location (country and city level) | Automatically collected by our systems |
| Communications Data | Live chat transcripts, support email correspondence, any data voluntarily submitted in support requests or feedback forms | Generated through your interactions with our support team |
| Marketing Preferences | Email marketing opt-in status, SMS marketing opt-in status, notification preferences | Provided by you during registration and through account settings |
ph979 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (e.g., health information, religious beliefs, political affiliation) unless it is voluntarily disclosed by you in the context of a responsible gaming support request, in which case it is handled with the highest level of confidentiality and used only to provide the requested assistance.
3 How We Use Your Personal Data
ph979 uses personal data only for specified, explicit, and legitimate purposes. The following table describes the purposes for which we process each category of data:
- Account Management: To create, verify, maintain, and close your ph979 Account; to authenticate your identity at login; to process password resets and security verifications.
- Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years; to comply with PAGCOR's player due diligence requirements; to comply with Anti-Money Laundering Act obligations.
- Payment Processing: To process deposits made via GCash, Maya, GrabPay, BDO, BPI, Metrobank, and other authorised payment channels; to process withdrawal requests to your verified payment method; to maintain accurate transaction records.
- Service Delivery: To enable you to access and play casino games, sports betting markets, live dealer tables, and bingo rooms; to provide real-time game results and settle wagers correctly.
- Customer Support: To respond to your inquiries, complaints, and requests submitted via live chat or email; to investigate and resolve account disputes.
- Responsible Gaming: To monitor gaming patterns for indicators of potential problem gambling; to administer self-imposed limits, cooling-off periods, and self-exclusion requests; to comply with PAGCOR's responsible gaming obligations.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, bot activity, and other prohibited conduct; to protect the integrity of our platform and other players.
- Legal and Regulatory Compliance: To comply with PAGCOR licensing conditions, the Data Privacy Act, the Anti-Money Laundering Act, and any other applicable Philippine law or regulatory directive.
- Marketing Communications (consent-based only): To send promotional offers, bonus notifications, and platform updates to Players who have opted in to receive such communications.
- Platform Improvement: To analyse aggregated, anonymised usage data to understand how Players interact with the ph979 platform and to improve the user experience, game selection, and technical performance.
4 Legal Basis for Processing
Under the Data Privacy Act of 2012 and its IRR, ph979 processes personal data on the following legal grounds:
- Contractual Necessity: Processing is necessary for the performance of the contract between you and ph979 — specifically, to provide the gaming and betting Services you have registered to use. This includes account management, game delivery, payment processing, and withdrawal processing.
- Legal Obligation: Processing is required to comply with applicable Philippine law, including PAGCOR's licensing conditions, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), the Data Privacy Act, and any lawful directive from a competent Philippine regulatory authority.
- Legitimate Interests: Processing is necessary for the legitimate interests of ph979, including fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — provided those interests are not overridden by your data protection rights.
- Consent: For marketing communications (email and SMS), processing is based on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5 Data Sharing & Disclosure
ph979 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following circumstances and only to the extent necessary for the specified purpose:
- Payment Service Providers: GCash (GXI), Maya (Voyager Innovations), GrabPay, BDO, BPI, Metrobank, and other authorised payment partners receive the financial data necessary to process deposits and withdrawals. These parties are data processors acting under our instruction and are contractually prohibited from using your data for any purpose other than payment processing.
- Game Providers: Licensed game studios (e.g., Pragmatic Play, JILI, Evolution, PG Soft) receive a pseudonymised player identifier and wager data necessary to deliver game outcomes and maintain game integrity. Game providers do not receive your name, contact details, or payment information.
- Identity Verification Providers: Third-party KYC service providers process your identity documents on ph979's behalf for age and identity verification. These providers are certified under applicable data privacy standards and act as data processors under our instruction.
- Regulatory Authorities: ph979 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or any other competent Philippine authority where required by law, court order, or regulatory directive. ph979 will notify affected Players of such disclosures where legally permitted to do so.
- Professional Advisors: ph979's legal counsel, auditors, and compliance advisors may access personal data on a confidential basis to the extent necessary to provide their professional services to ph979.
6 Data Retention
ph979 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, as set out below:
- Account and Identity Data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, as required by PAGCOR licensing conditions and the Anti-Money Laundering Act.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA requirements.
- Gaming History: Retained for three (3) years following the date of each gaming session, or longer if required by applicable PAGCOR reporting obligations.
- Customer Support Communications: Retained for two (2) years from the date of the last communication, except where the communication relates to an ongoing dispute or regulatory matter.
- Marketing Preference Data: Retained until you withdraw consent or close your Account, whichever occurs first.
- Technical and Log Data: Retained for twelve (12) months from the date of collection, unless retained longer for fraud investigation purposes.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with ph979's data disposal procedures.
7 Cookies & Tracking Technologies
ph979 uses cookies and similar tracking technologies on ph979.org to ensure the functionality of the platform and to improve the user experience. The following types of cookies are used:
- Strictly Necessary Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cookies cannot be disabled without disrupting the Services.
- Functional Cookies: Remember your preferences such as language settings, game lobby filters, and deposit method preferences. These improve your experience but are not essential to core functionality.
- Analytics Cookies: Used to collect anonymised, aggregated data about how Players interact with ph979.org — including pages visited, session duration, and navigation paths. This data helps ph979 identify areas for improvement. ph979 uses first-party analytics only; no third-party advertising analytics cookies are placed on ph979.org.
- Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and suspicious login pattern identification.
Most browsers allow you to control cookies through their settings. Disabling strictly necessary cookies will prevent you from logging in to ph979. Disabling functional and analytics cookies will not prevent you from accessing the Services but may reduce platform functionality.
8 Security Measures
ph979 implements a multi-layered security framework designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Our security measures include, but are not limited to:
- Transport Layer Security: All data transmitted between your device and ph979.org is encrypted using TLS 1.2 or higher (256-bit AES encryption).
- Data at Rest Encryption: Personal data stored in ph979's databases is encrypted at rest using industry-standard encryption protocols.
- Access Controls: Access to personal data within ph979's systems is restricted on a strict need-to-know basis. Staff who handle personal data are subject to confidentiality obligations and receive regular data privacy training.
- Two-Factor Authentication: Available to all Players and mandatory for high-risk account actions including large withdrawal requests.
- Intrusion Detection and Monitoring: ph979 employs automated threat detection systems that monitor for unusual access patterns and potential data breaches in real time.
- Penetration Testing: ph979's platform undergoes regular security penetration testing by certified third-party security specialists.
- Data Breach Response: In the event of a personal data breach that poses a risk to the rights and freedoms of affected individuals, ph979 will notify the National Privacy Commission within 72 hours of discovery, in accordance with NPC Circular No. 16-03.
9 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph979. To exercise any of these rights, please contact our Data Protection Officer at the address in Section 13.
Right of Access
Request a copy of the personal data ph979 holds about you and information about how it is processed. Requests are fulfilled within 30 days.
Right to Rectification
Request correction of inaccurate or incomplete personal data held about you. Most Account data can be updated directly via Account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations under AMLA and PAGCOR requirements.
Right to Object
Object to the processing of your personal data for direct marketing at any time. You may also object to processing based on legitimate interests where your rights override those interests.
Right to Data Portability
Request a structured, commonly used, machine-readable copy of the personal data you provided to ph979 for transfer to another service provider.
Right to Withdraw Consent
Withdraw consent to marketing communications at any time via Account settings or by contacting the DPO. Withdrawal does not affect processing carried out prior to withdrawal.
ph979 will respond to all data rights requests within thirty (30) calendar days. Where the request is complex or numerous, we may extend this period by a further 30 days with notice. Requests will not be charged a fee unless they are manifestly unfounded or excessive.
If you believe ph979 has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10 Children's Privacy
ph979 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process to confirm that all Account holders meet the minimum age requirement.
If ph979 becomes aware that personal data has been inadvertently collected from an individual under the age of 21, we will immediately delete that data, close the associated Account, and return any deposited real-money funds to the source payment method. If you are a parent or guardian and believe your child has created an Account on ph979.org, please contact our Data Protection Officer immediately at the address in Section 13.
11 Third-Party Services
ph979.org may contain links to third-party websites or integrate third-party services in limited contexts (e.g., game providers delivering games within an iframe). This Privacy Policy applies solely to ph979's processing activities and does not govern the data practices of third-party websites or game studios accessed through or linked from ph979.org.
ph979 is not responsible for the privacy practices, security measures, or content of third-party websites. We encourage you to read the privacy policies of any third-party services you access in connection with your use of ph979.
12 Amendments to This Policy
ph979 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes to this Policy will be communicated to Players by email to their registered address or through an in-platform notification, at least seven (7) days before the changes take effect.
The "Last Reviewed" date at the top of this Policy indicates when it was most recently updated. The current version of this Privacy Policy is always available at ph979.org/privacy-policy. Your continued use of ph979's Services after the effective date of any amendment constitutes your acceptance of the revised Policy.
13 Contact Our Data Protection Officer
ph979 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. For all data privacy inquiries, access requests, correction requests, objection notices, and complaints, please contact our DPO at:
ph979 Casino — Data Protection Officer
Website: ph979.org
DPO Email: [email protected]
General Support: [email protected]
Regulated by: Philippine Amusement and Gaming Corporation (PAGCOR)
Data Privacy Oversight: National Privacy Commission (NPC) of the Philippines
ph979 will acknowledge all data privacy requests within five (5) business days of receipt and provide a substantive response within thirty (30) calendar days. If the nature of the request requires additional time, we will inform you of the revised timeline in writing.
If you are dissatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
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